e2bet app Privacy Policy

Version 2.1 – January 2026

Table of Contents

Data Collection
Data Usage
Data Storage
Third Parties
Cookies Policy
User Rights
Security
Contact

Welcome to the e2bet app Privacy Policy. When you use the e2bet app platform — whether you visit the website or download the mobile app — you automatically agree to the terms of this privacy policy. We believe that every user's right to privacy is fundamental. That is why e2bet app has placed data protection at the core of the platform from day one.

This policy is written in plain, straightforward language so every member can easily understand it. Rather than using complex legal jargon, e2bet app aims to be upfront — explaining exactly how your information is kept safe and what rights you have.

Important: This privacy policy applies solely to the e2bet app platform. Third-party websites and services have their own privacy policies, which are outside e2bet app's control.

What Information We Collect

E2bet app collects various types of information — some you provide directly, and some is collected automatically while you use the platform. e2bet app never collects information that is not necessary.

Data Type	Example	Purpose
Identity Information	Name, date of birth, national ID	KYC Verification
Contact Information	Email address, mobile number	Account
Financial Information	Mobile banking number, transaction history	Payment
Device Information	IP address, browser, operating system	Security
Usage Data	Game history, login times, betting patterns	Service Improvement
Location Data	Country, city (IP-based)	Terms & Conditions

All information provided at registration is stored in encrypted form on e2bet app servers.
Documents uploaded for KYC verification are used solely for the verification process.
E2bet app never stores your password in plain text — it is always kept in hashed format.
Analytics data collected during app usage is used solely to improve the service.

How Your Information Is Used

E2bet app uses your information only for specific, legitimate purposes. We never sell your data or share it with unauthorized third parties. Our core principle is simple — collect only what is needed, nothing more.

To create and manage your account and to verify your identity.
To process all financial transactions, including deposits and withdrawals.
To keep you informed about bonuses, promotions, and special offers.
To provide customer support and resolve your complaints.
To prevent fraud, money laundering, and other unlawful activities.
To improve platform services and develop new features.
To fulfill legal obligations and meet the requirements of regulatory authorities.
To operate e2bet app's responsible gaming program.

Marketing Communications: e2bet app may send you promotional emails. You can opt out at any time from your account settings. However, important account notifications cannot be disabled.

Data Storage & Retention

E2bet app stores your data on secure servers that operate in accordance with international data protection standards. All data is stored in encrypted form and protected against unauthorized access.

Data for active accounts is retained until the account is closed.
Even after account closure, data may be retained for a minimum of 5 years to meet legal obligations.
Transaction records are retained in compliance with international anti-money laundering laws.
KYC document retention periods are determined in accordance with regulatory authority guidelines.
Data that is no longer needed is securely deleted after a specified period.

E2bet app's data centers are ISO 27001 certified. Your information is monitored 24/7 and backed up regularly.

Sharing Data with Third Parties

E2bet app never sells your personal information. However, limited data may be shared with trusted partners where necessary to deliver our services. Any such sharing is always governed by strict agreements and limited to defined purposes.

Payment Provider: bKash, Nagad, Rocket — limited information is shared only to complete transactions.
KYC provider: Trusted third parties are used for identity verification.
Legal authorities: Information may be disclosed in response to a court order or legal obligation.
Game Provider: Only the minimum necessary data is shared with relevant companies for game operation purposes.
Analytics: Anonymous and aggregated data is used to improve our services.

Security Guarantee: Every third party working with e2bet app is required to sign a strict data protection agreement. They may not use your information for their own purposes.

Cookies Policy

E2bet app uses cookies and similar tracking technologies on its website and app. Cookies enhance your browsing experience, keep you logged in, and help deliver personalized services.

You can manage cookies at any time by changing your browser settings.
Disabling essential cookies may prevent e2bet app from functioning properly.
When you first visit e2bet app, you will be prompted to consent to cookies.

Your Rights

Every e2bet app member has specific rights over their own data. We respect these rights and make them easy to exercise. e2bet app typically processes any data-related request within 30 days.

Access The right to know what information e2bet app holds about you.

Right to Rectification You may request corrections to any inaccurate or outdated information.

Right to Erasure You may request that your data be deleted under certain circumstances.

Restriction of Processing You may request that the use of your data be restricted to specific purposes.

Portability The right to download your data or transfer it to another service.

Right to Object You may object to your data being used for marketing or profiling purposes.

To exercise these rights, contact the e2bet app support team: [email protected] — We typically respond within 7 business days.

Security Measures

E2bet app uses industry-leading security technology to protect your information. Our security team monitors the platform 24 hours a day to detect and respond to any suspicious activity.

256-bit SSL/TLS encryption is used for all data transmission.
Passwords are hashed using the bcrypt algorithm — they can never be read directly by anyone.
Two-factor authentication (2FA) is supported and strongly recommended.
Regular third-party security audits and penetration testing are conducted.
Your account is automatically secured if any suspicious login or activity is detected.
In the event of a data breach, all affected members will be notified immediately.

Contact & Complaints

For any questions, concerns, or complaints regarding the Privacy Policy, please contact the e2bet app support team. We take every concern seriously and work to resolve issues promptly.

Email: [email protected] — Privacy-related requests are generally responded to within 7 business days.

Why e2bet app's Privacy Policy Is Different

We believe in actions, not just words — we take real steps to protect every piece of your information.

End-to-End Encryption

Every piece of data you transmit on e2bet app is protected by 256-bit SSL encryption. No third party can read your data.

Transparent KYC Process

The KYC process at e2bet app is fully transparent. Your documents are used solely for identity verification and are stored securely.

Data Is Never Sold

E2bet app never sells your personal information to third parties. This is a core commitment we stand by without exception.

You're in Full Control

On e2bet app, you can view, correct, or request deletion of your information at any time — simply and without hassle.

Compliant with International Standards

E2bet app adheres to international data protection standards. Our systems are regularly audited by independent security experts.

Support in Bengali

For any privacy-related questions, the e2bet app Bengali-speaking support team is available 24/7 — no language barriers.

Frequently Asked Questions

Answers to the most frequently asked questions members have about the Privacy Policy.

No. e2bet app does not sell or unauthorizedly share your phone number or any other personal information with third parties. Limited data may only be shared for payment processing or legal obligations, and strictly under formal agreements.

Closing your account deactivates your active data. However, due to legal obligations, transaction records and KYC information must be retained for a minimum of 5 years. After this period, the data is securely deleted.

e2bet app collects only approximate country and city information via IP address, which is required for compliance purposes. e2bet app does not track your precise GPS location.

Yes. If e2bet app makes any significant changes to its Privacy Policy, members will be notified in advance via email or platform notification. You will have the opportunity to make a decision before the changes take effect.

e2bet app's servers are located in secure data centers. In some cases, data may be transferred internationally depending on the location of service providers. However, any such transfer always complies with international data protection standards and is carried out with appropriate safeguards in place.